Last Updated: May, 2025

Terms and Conditions

About Us

• Trade Name: Blood Bank Learning

• Tagline: Empowering Blood Bank Excellence Through Accessible, Accredited Education

• Mission: To simplify continuing education in transfusion medicine through accessible, accredited modules backed by over 30 years of experience.

• Founder: Wyenona Hicks, a recognized educator and co-author of a reference book in blood banking.

• Scope: Support for laboratories, hospitals, donor centers, and educational programs worldwide.

Definitions

a) “Platform”: Website, applications, and digital channels (Canvas, Articulate 360, Adobe Suite) through which LLBB offers its courses.

b) “Course”: A self-guided theoretical and practical learning module, including exams and a Certificate of Completion.

c) “PACE-credit Certificate”: Academic credit pending PACE approval.

d) “Institution”: An entity (hospital, university, residency program) that purchases licenses or subscriptions.

e) “Content”: Protected materials (texts, videos, audio, designs, and software) owned by LLBB or its licensors.

Acceptance and Validity

a) Registering for and using the Platform implies full acceptance of these Terms.

b) LLBB may update these Terms, indicating the date of the latest revision. Updates take effect 15 days after publication.

Description of Services

a) Formats: 100% online, self-paced courses optimized for desktop and mobile.

b) Learning Tracks:

• Laboratory Professionals: MLT, BBT, MLS, SBB

• Nursing: LPN, RN, NP, Transfusion Safety Officers

• Physicians: Residents, Fellows, and PAs in Transfusion Medicine

c) Features:

• Self-paced modules

• Automatic certificates upon completion

• PACE-credit eligible (pending approval)

• Progress tracking and institutional reporting

• Scalable packages and subscriptions for institutions

d) Official Textbook: A co-authored reference to complement the learning experience.

Enrollment, Pricing, and Payments

a) Process: Online registration and payment required to activate access.

b) Currency: USD, with taxes included or excluded as indicated.

c) Payment Methods: Credit card, PayPal, bank transfer.

d) Institutional Plans: Per-user licenses or annual subscriptions.

Cancellation and Refund Policy

a) Individuals: Cancellation up to 7 days before access with 80% refund.

b) Institutions: Terms according to custom contracts.

c) Non-refundable once the Course has begun.

Intellectual Property

a) All Content is the exclusive property of LLBB or its licensors.

b) Authorized use: personal, non-transferable, revocable license.

c) Copying, distributing, or modifying without permission is prohibited.

Responsibilities and Warranties

a) LLBB does not guarantee uninterrupted or error-free availability.

b) LLBB is not liable for indirect damages or loss of earnings.

c) Users must have a stable internet connection and compatible devices.

User Obligations

a) Provide truthful and up-to-date registration information.

b) Do not share login credentials.

c) Use Content solely for educational purposes.

d) Follow conduct and respect guidelines in forums or chats.

Applicable Law and Jurisdiction

a) Governing Law: State of Florida, USA.

b) Jurisdiction: Courts of Ocala, with express waiver of any other jurisdiction.

Frequently Asked Questions (FAQ)

Q: Will I receive a certificate of completion?

A: Yes, it is automatically sent upon course completion.

Q: Can I monitor my students' progress?

A: Yes, institutional plans include detailed reporting.

Q: Are the modules mobile friendly?

A: Yes, they are optimized for desktop and mobile devices.

Contact

For questions or custom plans:

• Email: [email protected]

• Phone: 321-321-2735

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